Payments, Refunds & Store Credit
Get answers about payment methods, charges, refunds, and how to use gift cards or store credit.
- What payment methods do you accept? We offer a range of secure payment options so you can choose the method that suits you best. Credit & Debit Cards. Pay Later Services. Digital Wallets. Gift Cards & Store Credit. Fig & Bloom gift cards can be redeemed at checkout. If you have store c
- How do refunds work if I cancel an order? Change-of-mind cancels use the 48-hour / 50% rule. That rule does not bar a quality, late or due-care claim. Entitled refunds go to the original payment method.
- Can I use a gift card or store credit at checkout? Yes — both Fig & Bloom gift cards and store credits can be redeemed when placing an order online. Gift cards. Enter your gift card code in the “Gift card or discount code” box at checkout. If your order total is higher than the gift card balance, you
- I was charged incorrectly — what should I do? If something doesn’t look right on your bill, we’ll help you sort it out quickly. First steps. Review your order confirmation email to make sure the items, delivery fee, and any add-ons match what you expected. If you used a discount code or gift car