Order Changes & Cancellations
Learn how to update delivery details, cancel an order, or make last-minute changes to card messages and schedules.
- Can I change the delivery address or date after placing an order? We understand plans can change, and we’ll always do our best to update your order. Cut-off times. Changes can usually be made if you contact us before your flowers leave our studio. For same-day delivery, this means getting in touch as soon as possib
- How do I cancel an order? We know circumstances can change, and sometimes you may need to cancel an order. Same-day deliveries. Orders for same-day delivery can usually only be cancelled if you contact us immediately after placing the order. Once flowers have been prepared or
- What happens if I need to reschedule delivery? We understand that sometimes the original delivery date may no longer suit. Rescheduling before dispatch. If your flowers haven’t yet been prepared or collected by our courier, we can usually update your delivery date. Please email us at service@figa
- Can I update the card message after ordering? Yes. We’ve made it simple to update your order details — including your greeting card message — at any time. Self-service portal. Visit orders.figandbloom.com to update:. Changes can be made anytime, day or night. Using the portal ensures your update
- What should I do if I misspelled the recipient’s name or address? Don’t worry — you can usually correct details after placing your order. Self-service portal. Visit orders.figandbloom.com to update:. Changes can be made 24/7, even outside business hours. Timing matters. For future-dated deliveries, updates are poss