Delivery & Tracking
Find information about when your flowers will arrive, how to track your order, and what to do if something goes wrong with delivery.
10 articlesOrder Changes & Cancellations
Learn how to update delivery details, cancel an order, or make last-minute changes to card messages and schedules.
5 articlesPayments, Refunds & Store Credit
Get answers about payment methods, charges, refunds, and how to use gift cards or store credit.
4 articlesProducts
Understand how our flowers are sourced and styled, what happens if something is unavailable, and where we can deliver.
5 articles · 1 sectionSubscriptions
All you need to know about Fig & Bloom subscriptions, including how to pause, skip, update, or cancel your deliveries.
5 articlesGreeting Card Messages
Guidance on adding a personal message, character limits, using emojis or special characters, and updating details after checkout.
5 articlesCorporate & Bulk Orders
Explore options for corporate gifting, bulk deliveries, event flowers, and custom branding for your business.
4 articlesPromotions, Discounts & Gift Cards
How to apply a promotion code, purchase or redeem a gift card, and understand the terms of special offers.
4 articlesCustom Gifts & Add-ons
Learn about the extra touches you can add to your flowers — including candles, chocolates, hampers, and more.
4 articlesAccount & Contact Details
Find out how to update your contact information, manage your Fig & Bloom account, and get in touch with our Customer Service team.
3 articles