Fig & Bloom

You can personalise your flower delivery with a curated selection of gifts and extras.Current add-onsCandles and home fragrance items from <a href="//figandbloom.com/collections/maison-blanche" target="_blank" rel="noopener noreferrer" class="fr-strong">Maison Blanche</a>Coffee from Industry BeansChocolates such as <a href="//figandbloom.com/products/chocolate-raspberries" target="_blank" rel="noopener noreferrer" class="fr-strong">Milk Choc Raspberries</a> and <a href="//figandbloom.com/products/rocky-road-by-pebbly-path" target="_blank" rel="noopener noreferrer" class="fr-strong">Rocky Road by Pebbly Path</a>Bath and body items such as <a href="//figandbloom.com/products/red-rose-petals" target="_blank" rel="noopener noreferrer" class="fr-strong">Red Rose Petals</a> or this <a href="//figandbloom.com/products/body-bar-001-cotton-chamomile-150g-maison-blanche" target="_blank" rel="noopener noreferrer" class="fr-strong">Body Bar by Maison Blanche</a>.New baby gifts including swaddles, bath thermometers, and skincareOther seasonal products introduced throughout the yearHow to add themWhen placing your order, select the add-ons shown beneath your chosen bouquet.Add-ons are delivered together with your flowers in one beautifully presented package.Same-day deliveryAdd-ons are available for same-day delivery in metro areas (Sydney, Melbourne, Brisbane).For regional deliveries, some non-perishable add-ons may be available via StarTrack.TipOur add-ons are carefully chosen to complement your flowers and create a complete, thoughtful gift experience.

You can personalise your flower delivery with a curated selection of gifts and extras. Current add-ons. Candles and home fragrance items from Maison Blanche. Coffee from Industry Beans. Chocolates such as Milk Choc Raspberries and Rocky Road by Pebbl

What add-ons can I include with my flowers? (candles, chocolates, hampers, etc.)

Custom Gifts & Add-ons

Can I schedule a specific delivery time?

How do I track my order?

What if my order hasn't arrived?

What if my order is late or delivered to the wrong address?

When will my flowers be delivered?

What should I do if my flowers arrived damaged?

Do you offer same-day delivery?

Do you deliver outside Melbourne, Sydney, and Brisbane?

Do you deliver on weekends and public holidays?

Can I pick up my order (often referred to as "Click & Collect")

Delivery & Tracking

Can I change the delivery address or date after placing an order?

How do I cancel an order?

What happens if I need to reschedule delivery?

Can I update the card message after ordering?

What should I do if I misspelled the recipient’s name or address?

Order Changes & Cancellations

What payment methods do you accept?

How do refunds work if I cancel an order?

Can I use a gift card or store credit at checkout?

I was charged incorrectly — what should I do?

Payments, Refunds & Store Credit

Will the bouquet look exactly like the photo?

What happens if a flower or product is unavailable?

How are flowers packaged for delivery?

How long will my flowers last?

What flowers are appropriate for sympathy or condolences?

Jurlique Rare Rose Lotion

Eucalyptus Shower Ritual

Product Specific Questions

Products

How do Fig & Bloom subscriptions work?

Everything you wanted to know about the Flower Club

Can I pause, skip, or reschedule a subscription delivery?

How do I update payment details for my subscription?

How do I cancel my subscription?

Subscriptions

How do I add a personal card message to my order?

What is the AI Message Builder and how do I use it?

Is there a character limit for messages?

Can I use emojis or special characters in my card message?

What if I forgot to add a message?

Greeting Card Messages

Do you offer flowers and gifts for corporate clients?

Can I order flowers for an event or in bulk?

How do I request a quote or proposal?

Do you offer branded or custom packaging for businesses?

Corporate & Bulk Orders

How do I apply a discount code?

Do you sell gift cards?

How do I redeem a Fig & Bloom gift card?

Can I combine promotions with other offers?

Promotions, Discounts & Gift Cards

Can I request a custom hamper?

Do you stock products like Maison Blanche candles or Industry Beans coffee?

Are add-ons available for same-day delivery?

How do I update my contact information or delivery address?

How do I create or manage a Fig & Bloom account?

How do I contact customer service?

Account & Contact Details

What add-ons can I include with my flowers? (candles, chocolates, hampers, etc.)Updated 3 months ago