Can I update the card message after ordering?Updated a month ago

Yes. We’ve made it simple to update your order details — including your greeting card message — at any time.

Self-service portal

Visit orders.figandbloom.com to update:

• Delivery date
• Delivery address
• Recipient name
• Greeting card message

Changes can be made anytime, day or night.

Using the portal ensures your updates are applied quickly, even outside business hours.

When to contact us

If your order is due for same-day delivery and preparation has already begun, changes may not be possible through the portal.

In that case, please email [email protected] immediately with your order number and updated details.

Tip

For the smoothest experience, use the self-service portal whenever possible. This also helps our customer care team focus on urgent issues like delayed or missing deliveries.