Can I pause, skip, or reschedule a subscription delivery?Updated a month ago
Yes — our subscriptions are designed to be flexible so you’re always in control.
Using the self-service portal
Visit account.figandbloom.com to pause, skip, or reschedule a delivery at any time.
The portal is available 24/7, making it easy to adjust your subscription outside business hours.
Pausing your subscription
Choose to pause for a set period (for example, while you’re away) and resume whenever you’re ready.
Skipping a delivery
If a particular week doesn’t suit, you can skip that single delivery without affecting your ongoing subscription.
Rescheduling
You can bring a delivery forward or push it back to a later date.
For same-week changes, make sure to adjust your order before your flowers are prepared to ensure we can meet your request.
Tip
The portal is the fastest way to make changes, but if you need help, our Customer Service team is always available at [email protected]
.