You can personalise your flower delivery with a curated selection of gifts and extras. Current add-ons. Candles and home fragrance items from Maison Blanche. Coffee from Industry Beans. Chocolates such as Milk Choc Raspberries and Rocky Road by Pebbl

You can personalise your flower delivery with a curated selection of gifts and extras.Current add-onsCandles and home fragrance items from <a href="//figandbloom.com/collections/maison-blanche" target="_blank" rel="noopener noreferrer" class="fr-strong">Maison Blanche</a>Coffee from Industry BeansChocolates such as <a href="//figandbloom.com/products/chocolate-raspberries" target="_blank" rel="noopener noreferrer" class="fr-strong">Milk Choc Raspberries</a> and <a href="//figandbloom.com/products/rocky-road-by-pebbly-path" target="_blank" rel="noopener noreferrer" class="fr-strong">Rocky Road by Pebbly Path</a>Bath and body items such as <a href="//figandbloom.com/products/red-rose-petals" target="_blank" rel="noopener noreferrer" class="fr-strong">Red Rose Petals</a> or this <a href="//figandbloom.com/products/body-bar-001-cotton-chamomile-150g-maison-blanche" target="_blank" rel="noopener noreferrer" class="fr-strong">Body Bar by Maison Blanche</a>.New baby gifts including swaddles, bath thermometers, and skincareOther seasonal products introduced throughout the yearHow to add themWhen placing your order, select the add-ons shown beneath your chosen bouquet.Add-ons are delivered together with your flowers in one beautifully presented package.Same-day deliveryAdd-ons are available for same-day delivery in metro areas (Sydney, Melbourne, Brisbane).For regional deliveries, some non-perishable add-ons may be available via StarTrack.TipOur add-ons are carefully chosen to complement your flowers and create a complete, thoughtful gift experience.

What add-ons can I include with my flowers? (candles, chocolates, hampers, etc.)

Yes — we can create custom hampers to suit your occasion, budget, or recipient. What can be included. A curated mix of flowers, candles, chocolates, coffee, and other Fig & Bloom products. Seasonal or themed selections for events, holidays, or specia

Yes &#x2014; we can create custom hampers to suit your occasion, budget, or recipient.What can be includedA curated mix of flowers, candles, chocolates, coffee, and other Fig &amp; Bloom products.Seasonal or themed selections for events, holidays, or special milestones.Where available, branded or personalised touches for corporate gifting.How to orderFor one-off custom hampers, please contact our Customer Service team at <a data-fr-linked="true" href="mailto:service@figandbloom.com" class="fr-strong">service@figandbloom.com</a> with your request.For bulk or corporate hampers, our team can prepare a tailored proposal with pricing and delivery options.DeliveryCustom hampers are available for delivery across our metro zones and many regional areas.Non-perishable items can be shipped Australia-wide via StarTrack.TipBecause custom hampers take more time to prepare, we recommend placing your request at least a few days before your preferred delivery date.

Can I request a custom hamper?

Yes — we partner with premium Australian brands to offer carefully selected gifts that complement our flowers. Currently available. Why these brands?. We choose partners who share our commitment to quality, sustainability, and design. Every add-on is

Yes &#x2014; we partner with premium Australian brands to offer carefully selected gifts that complement our flowers.Currently available<ul><li>Maison Blanche candles &#x2014; hand-poured, soy-based, and beautifully scented.</li><li>Industry Beans coffee &#x2014; specialty blends roasted in Melbourne.</li><li>Chocolates and sweet treats &#x2014; including choc-covered raspberries.</li><li>Curated gifts &#x2014; such as hampers, swaddles, and bath thermometers for new babies.</li></ul>Why these brands?We choose partners who share our commitment to quality, sustainability, and design. Every add-on is meant to elevate your gift and create a memorable experience for the recipient.How to add themWhen placing your order, simply select your preferred add-ons from the options shown beneath your chosen bouquet. They&#x2019;ll be delivered together with your flowers in one beautifully presented package.

Do you stock products like Maison Blanche candles or Industry Beans coffee?

Yes — most add-ons can be delivered with your flowers on the same day in our metro delivery zones. Metro deliveries (Sydney, Melbourne, Brisbane). Add-ons such as candles, chocolates, coffee, and new baby gifts can be included with any same-day flowe

Yes &#x2014; most add-ons can be delivered with your flowers on the same day in our metro delivery zones.Metro deliveries (Sydney, Melbourne, Brisbane)Add-ons such as candles, chocolates, coffee, and new baby gifts can be included with any same-day flower order placed before 1 pm (local time).They are packed together with your bouquet and delivered in one complete gift package.Regional deliveries (via StarTrack)Many non-perishable add-ons can be shipped with your flowers to regional areas.Delivery times are generally +1 or +2 business days depending on the destination.ExceptionsSome fragile or limited-edition products may only be available in metro areas.Availability will be shown at checkout when you select your delivery postcode.TipIf you&#x2019;re looking to create a bigger impact, pairing flowers with an add-on is the easiest way to turn a beautiful bouquet into a complete, memorable gift.

Are add-ons available for same-day delivery?

Fig & Bloom

Learn about the extra touches you can add to your flowers — including candles, chocolates, hampers, and more.

Custom Gifts & Add-ons

Can I schedule a specific delivery time?

How do I track my order?

What if my order hasn't arrived?

What if my order is late or delivered to the wrong address?

When will my flowers be delivered?

What should I do if my flowers arrived damaged?

Do you offer same-day delivery?

Do you deliver outside Melbourne, Sydney, and Brisbane?

Do you deliver on weekends and public holidays?

Can I pick up my order (often referred to as "Click & Collect")

Delivery & Tracking

Can I change the delivery address or date after placing an order?

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Can I update the card message after ordering?

What should I do if I misspelled the recipient’s name or address?

Order Changes & Cancellations

What payment methods do you accept?

How do refunds work if I cancel an order?

Can I use a gift card or store credit at checkout?

I was charged incorrectly — what should I do?

Payments, Refunds & Store Credit

Will the bouquet look exactly like the photo?

What happens if a flower or product is unavailable?

How are flowers packaged for delivery?

How long will my flowers last?

What flowers are appropriate for sympathy or condolences?

Jurlique Rare Rose Lotion

Eucalyptus Shower Ritual

Product Specific Questions

Products

How do Fig & Bloom subscriptions work?

Everything you wanted to know about the Flower Club

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Subscriptions

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What is the AI Message Builder and how do I use it?

Is there a character limit for messages?

Can I use emojis or special characters in my card message?

What if I forgot to add a message?

Greeting Card Messages

Do you offer flowers and gifts for corporate clients?

Can I order flowers for an event or in bulk?

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Do you offer branded or custom packaging for businesses?

Corporate & Bulk Orders

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Promotions, Discounts & Gift Cards

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How do I create or manage a Fig & Bloom account?

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Account & Contact Details