Fig & Bloom

Find answers to common questions about Fig & Bloom orders, delivery, payments, refunds, subscriptions, and more. Get help 24/7 through our self-service portal or contact our customer care team.

Find information about when your flowers will arrive, how to track your order, and what to do if something goes wrong with delivery.

Delivery & Tracking

Learn how to update delivery details, cancel an order, or make last-minute changes to card messages and schedules.

Order Changes & Cancellations

Get answers about payment methods, charges, refunds, and how to use gift cards or store credit.

Payments, Refunds & Store Credit

Understand how our flowers are sourced and styled, what happens if something is unavailable, and where we can deliver.

Products

All you need to know about Fig & Bloom subscriptions, including how to pause, skip, update, or cancel your deliveries.

Subscriptions

Guidance on adding a personal message, character limits, using emojis or special characters, and updating details after checkout.

Greeting Card Messages

Explore options for corporate gifting, bulk deliveries, event flowers, and custom branding for your business.

Corporate & Bulk Orders

How to apply a promotion code, purchase or redeem a gift card, and understand the terms of special offers.

Promotions, Discounts & Gift Cards

Learn about the extra touches you can add to your flowers — including candles, chocolates, hampers, and more.

Custom Gifts & Add-ons

Find out how to update your contact information, manage your Fig & Bloom account, and get in touch with our Customer Service team.